Thank you, Mr. Chair.
Thank you to the witnesses.
I appreciate the Auditor General and her team and this very challenging report. It's a challenging report for two reasons: one, because of its findings, and two, because it actually raises more questions than it answers due to the incomplete and unclear records and processes that were being practised at the time.
I'm particularly glad the CBSA is here, hopefully to provide some answers.
To start, Ms. O'Gorman, can you tell us why the CBSA disregarded Public Services and Procurement Canada's recommendations about the use of competitive contracts?