I would tell you that the rules require the public service to look at that, and that's why I say that the rules are clear. You have to put in a contract the skills and competencies that you believe are necessary to deliver the work that you need done.
GC Strategies does not do any of the IT work. It subcontracts that out, but the expectation is to then receive the résumés of the resources or a description of previous work that resources have done. As you pointed out, in 33% of the contracts we looked at, that documentation had not been maintained, so it was difficult for us to be able to conclude that the resource that did the work actually had the skills and competencies that were required and was, hence, being paid at the right rate.
The work was done, but we can't tell you whether it was good value for money, and neither could the departments, because they didn't have the evidence to support that the right skills did the work.