We didn't look at their resourcing challenges, but that is what Indigenous Services Canada highlighted, because of the increase. They triage the applications. The non-complex ones are given to regional offices. The more complex ones are kept in the head office to deal with.
We saw a difference. When they were not complex, they were processed in 44 days, on average, but about 20% or so were done in one day. In the more complex ones that involved adoption or lengthy periods of time or ancestry, it was taking about 16 months.