Keep in mind as well that these are not easy individuals to work with. They're not individuals who come from a very disciplined background. They will complain for any number of reasons. They will complain because they think they're owed more money or they want more money, or because they want more concessions. We'll serve them a notice of breach that they won't be happy with. They'll complain because we say they're no longer suitable to be in the program because they're continuing to use drugs. They will retaliate sometimes by complaining. Some of the legal actions I suppose are founded; some are not. But I think it's something to keep in mind. The agreement is very clear at the outset, but they're not easy people to deal with.
On April 19th, 2007. See this statement in context.