I've noticed that there's nothing more difficult to predict in government than computer costs. It is even more difficult than predicting legal costs, and that is saying quite a bit. I know that initially, in this profession, people did not have any training and the private sector paid computer experts quite substantial salaries that the government had trouble matching. Could you tell us about how to set up good processes for calling for tenders for computer services and to ensure that we have a reasonable idea of the costs involved before we commit ourselves?
On May 31st, 2006. See this statement in context.