There's still work to do; there's no question. As a public servant with 27 years experience, I can say there's work to do in every government organization.
For instance, in the area of reporting to Parliament, one of our principal preoccupations was to make sure the core data about the firearms program was correct. We want to make sure that with the number of licences, the number of registrations, the number of accesses to the data system and so on, we have good information. Without that, you can't even think of doing more sophisticated analysis and recording.
But the data is useful. It's not perfect; more work can continue to be done to refine the data in the system, without any question. The IT system has been a particular challenge from the outset. Building the existing system...that continues to be the system that supports the Canadian firearms program. Of course, the new system and our attempts to get that off the ground, which have been plagued by a number of challenges over the last few years, are quite well set out in the Auditor General's report.