Mrs. Linda Savoie at the Public Safety and National Security Committee

On June 14th, 2007. See this statement in context.

June 14th, 2007 / 12:35 p.m.

Director, Access to Information, Privacy and Reconsideration, Executive Services, Department of Transport

I'd like to clarify one point you made.

When you are denied boarding, this is not a big black hole process afterwards. You're given the coordinates of my office and you will be speaking directly with someone who will help you make your application. We're going to be transparent about how we're proceeding, about who's handling your file, etc., so there's not that big black hole for individuals who've been denied boarding. There is a person they will speak to.

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