Yes. For example, we have, over the last several years, been working with the Correctional Service on dealing with use of force and how use of force incidences are reported and investigated. We have made considerable progress. The investigations are more timely. They are more thorough. The information exchange is better. There is still work to be done.
We are constantly engaged with the Correctional Service in terms of systemic issues around their internal grievance process. It gets better, but the work continues.
The nature of the systemic issues makes it very difficult for me to say, “Eureka, we've achieved a success!” But in fairness to the Correctional Service of Canada, the issues that we raise, such as use of force, the investigative process, dealing with the grievance system, are issues to which they are very alive, and we do make progress.
I am optimistic, or else I couldn't be in this somewhat frustrating job.