I think I mentioned it, but if I didn't then I apologize. It was part of the announcement in 2007 for the victims initiative. Previous to that, Correctional Services provided information to victims, but it was often done through individuals working in prisons who had a bunch of other duties, and they also had to call the victims at times. So they took the money and created a stand-alone service for victims, and my understanding of a recent assessment of the program is that the victims are very satisfied with it.
On April 20th, 2010. See this statement in context.