Thank you, Mr. Chairman.
First of all, I want to thank all three of you for coming out here and taking time out of your busy lives to help us better understand the problems and challenges facing us.
I also really want to take a moment to focus on the fact that we're dealing with women's mental health and substance abuse issues. As I think you know, our committee has toured a lot of facilities and focused a lot on male issues. I know there are a lot of similarities, but there are some important differences, so I thank you for bringing to us the voice of experience with women in custody.
I'm going to start off with Ms. Tole. You said that when you opened Alouette Correctional Centre for Women and you were the warden, you had the opportunity to move away from a security and control-focused model towards a more pro-social offender responsibility model, and you found that this more normalized environment made the centre safer for staff and inmates, and institutional violence and use-of-force incidents were reduced. I wonder if you could expand on why you think that happened.