There are two factors. First, we know that sometimes they don't get sent in. Sometimes you will have some story in the media saying a certain person was sentenced and had no previous convictions, yet everybody in that community knows that the person has a record. Then we go back and check our records and we find the police never submitted it. That's one way we know it happens. The other thing is that sometimes the police service doesn't send it in a timely manner. We have cases where we might get fingerprints submitted that were taken 10, 20, 30 years ago. So everybody is facing similar pressures and similar challenges.
On February 15th, 2011. See this statement in context.