We very much understand that concern. It's one that we face every day. We get correspondence every day on that. We take it very seriously, and that's why we've made the changes we have to the real time identification system. It is now possible for police services to hook up to us electronically and, for somebody who doesn't have a record, to have that response basically instantaneously.
What happens is people submit their fingerprints electronically on a live scan machine. That comes in to us, that's automatically checked against our fingerprint holdings, and if they have no record they get a response. And if the police service is hooked up electronically to receive the response, they can have a response in two or three minutes.
The solution is there now. We understand the frustration, we understand the challenges this was causing, but the solution is now available and we're running it in more than 20 police jurisdictions. Halton police, for example, is fully automated, so they actually also receive the response. They usually have a response in about two minutes.