They can and do go to a number of places. There is an aboriginal advisory committee that the Correctional Service of Canada must convene. That is required by law. They can and do bring complaints to our office, often in combination with concerns being raised by offenders or their families. Also, elders have access to institutional, regional, and national management structures, who I believe are fairly responsive to these concerns when they are raised.
On December 6th, 2011. See this statement in context.