Yes. We get called about family visits. We get called about concerns regarding search procedures, arranging for personal family visits.
To try to link some of these things together, if there is security or intelligence information on an inmate's file that the inmate is somehow involved in the institutional drug trade, that information may result in an involuntary transfer or reclassification in terms of security level. When that happens, we will often get complaints that unsubstantiated allegations are made in the file, resulting in a transfer or a security change, and that has led to a cancellation of a family visit or a denial of other visitors who come into the institution. Long after the fact, after we investigate we'll find that the file information was wrong. It will be corrected, but of course it's too late to do anything about the involuntary transfer or the cancellation of the visit, etc.