We have very few immigration clients.
Specifically, we would be contacted that technology would be required for a given client. Typically—and again it seems there are many flavours—we would offer the technology for the officers to use on the client. They might ask us to tag along to ensure they got it right because they don't do it very often. They would also ask for training on the software so that if the alerts and alarms came through, typically on a BlackBerry or some other smart phone, they would be able to interpret them properly, quickly, and efficiently. If not, they would ask if they could contact us or the monitoring centre to get support in the wee hours or during the day, and that type of thing.
We would typically provide the technology, the support, the training, support again, and then ongoing regular updates of what's happening with regard to the clients.
That said, I want to mention again that we haven't had a lot of immigration cases.