You mentioned in your presentation that the complaint process takes up many resources at the second and third levels. Could there be a lack of resources at these levels, which prevents the quick and effective resolution of the complaint?
Sylvain Chicoine NDP Châteauguay—Saint-Constant, QC
You mentioned in your presentation that the complaint process takes up many resources at the second and third levels. Could there be a lack of resources at these levels, which prevents the quick and effective resolution of the complaint?
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