Partly in response to issues that the Office of the Correctional Investigator raised about whether our internal review was biased or not, I agreed with no hesitation to ask for an external review of our process. Our internal review looked at a slice. We asked to have the external one look at it more widely, with the intent of identifying whether we could make some major systemic changes to make it more effective.
On March 27th, 2012. See this statement in context.