The number of complaints so far, in percentage terms, is that 71% are submitted at the complaint stage. Then it goes to the first level. About 11.6% are escalated up to that level—
On March 27th, 2012. See this statement in context.
On March 27th, 2012. See this statement in context.
Michael Côté Director General, Rights, Redress and Resolution, Correctional Service of Canada
The number of complaints so far, in percentage terms, is that 71% are submitted at the complaint stage. Then it goes to the first level. About 11.6% are escalated up to that level—
See context to find out what was said next.