You've identified in your report that there are approximately 25 inmates who account for a great number of the complaints, and questions have been raised in the past that the characterization, or profile—for lack of a better word—of these offenders would be people with mental health issues, and inmates with no education who don't necessarily understand how to read and write and express their thoughts.
Would that be a fair characterization of the 25 inmates who you deem to be frivolous or vexatious complainers? Is it correct to say that they either have mental health issues or that they're undereducated to the point that they don't understand what they're doing?