The Mullan report pointed out problems in terms of rendering decisions within the timeframes set out in directive 081. Many complaints that could be seen as vexatious are actually repeated complaints for the Correctional Service of Canada to respond to those complaints within the established timeframes.
Wouldn't the problem be partially resolved if the Correctional Service of Canada was meeting the timeframes? The report went as far as to recommend that timeframes be shortened in order to expedite the process.