My ability to dismiss a complaint is rooted in the role of the ombudsman and gives me independence and discretion. We're not talking about accountability for complaint handling. We're talking about accountability for conducting yourself according to the rule of law. CSC has a different legislative mandate than my office does or the parole service does or the police service does, and that mandate requires them to be accountable.
On April 24th, 2012. See this statement in context.