Thank you, Mr. Sapers, for that response.
I'm very happy to see you emphasizing a fair, accessible, and expeditious internal complaint and grievance system. We, on this side, have tried to raise the idea that this is one of the things that contributes to a well-run corrections system. It contributes to rehabilitation. It reduces tensions inside the institution. It has many positive aspects. We feel, as you mentioned, that this bill perhaps is misdirected by focusing on those few.
I'd like to ask if you've done any analysis of those who have filed multiple grievances with you or your organization. How do you deal effectively with those who file multiple grievances that you believe to be either frivolous or vexatious? Can you give some indication on how you would deal with those?