You mentioned mediation, which could be of interest in the case of this kind of griever. In the Mullan report, it says that only one prison uses an internal mediator; I believe it was at Donnacona. In the 65 recommendations in this report, it is suggested that the presence of a mediator would be useful for dealing with the complaints. Do you think that having one mediator per penitentiary could facilitate the resolution and processing of these kinds of grievances?
