Obviously, I can't speak to any individual cases due to confidentiality, but I can speak to the issue of what we often hear. If a victim contacts our office and it's not a federal issue, we will get them to where they need to go to get the best information. So we will receive calls about issues, be they support issues or financial support issues, that are the responsibility of the provinces. So we will direct them to the appropriate office at the provincial-territorial level, particularly if it is specific to child support or that kind of family support issue.
When it comes to the costs of crime and the lack of resources for victims, I thank you for that question because what we're trying to do is put a human face on it. Anybody listening here can think of someone they know who has been a victim of crime. There are a lot of great things happening in our country as well in terms of the front-line support that is available and the people who are doing phenomenal work delivering those supports. We don't want to lose sight of that. What we want to make sure of is that they have the resources to do that and to deliver that service. And that's why we have to be looking, if I can say this, at respecting the levels of governments' mandates, but also thinking together strategically on how best to mobilize and ensure that those supports are in place. It's exactly what this committee is looking at.
So what we have here with this legislation, which we would support, is a very practical priority list, which we understand is in line with the provinces' priorities. But I think we have to look at better ways in this country of supporting victims of crime with tangible financial supports, because if somebody does need to get some very practical services, again there is variability across the country depending on what the provinces and territories can put in place. Also, quite frankly, there are different issues depending on the remoteness of areas and access. What I am hearing about is issues around capacity, and training people to do that as well.
There is whole series of issues that we have to look at. But at the end of the day, if you were a victim of crime in this country, you should be able to get the supports you need. Again, I go back to the issue of every victim being unique. Those supports may be financial support for some, or housing, or support through the court process, or long-term counselling. So there are some very practical needs that victims of crime have, which we need to be ensuring they have access to in a very timely way.