Our preferred model is to lease all of the equipment systems to the agency and the agency actually does the monitoring. However, we do monitoring services for some of our customer agencies, including Florida and California, where all the alerts are processed automatically but instead of the text message alert being sent to an officer, it's sent to our monitoring centre and we follow a series of protocols defined by the agency in clearing out those alarms. Those protocols might include calling the offender or even calling the police.
On May 15th, 2012. See this statement in context.