Thank you, Mr. Chair. It's good to be here.
Thank you, Minister and Mr. Wex.
Thank you, Commissioner. Thank you for your service in both uniforms.
Overhauling a system like this is obviously not easy when it has been in place for decades.
Minister or Commissioner, did you start with a blank page or did you look at other forces' models of grievance systems in particular? The Canadian Forces is undergoing a similar kind of activity now called Bill C-15. Or did you look at the OPP or other large forces to base some of your lessons learned, best practices sort of thing...?