Laurie Hawn at the Public Safety and National Security Committee

On October 15th, 2012. See this statement in context.

October 15th, 2012 / 4:30 p.m.

Conservative

Laurie Hawn Conservative Edmonton Centre, AB

Thank you, Chair, and thank you to all the witnesses for being here.

I want to clarify something, just to be 100% sure it gets reflected correctly, Mr. Potter. It reflects back to a question from Madame St-Denis. Just confirm that 85% of complaints are satisfied at the first level and only 15% have to move on to further action. Is that correct?

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