To some extent, I think this body and the work it's been doing are very important steps in that direction.
I would question to what extent there should be conversations with citizens on their thoughts about this. I often wonder, with regard to the services in any government agency that those working in the agency view as being vital and critical, i.e., the public demands that we do these tasks, whether the public really shares that value. Does the public really believe there is a similar amount of importance? Does the public want us, particularly in tight times, to continue doing that service, knowing its relative costs?
I think one of the ways to get at those types of questions is also to find ways to engage members of the public and members of various communities, to get their input on what they value and think is important, what they want to see in terms of how they conceptualize what quality policing services would be.