Thank you very much, Chair.
Thank you for being here.
I have a question for each of you. I only have five minutes, but I'll try my best here.
Ms. Mugford and Inspector Bowen are first.
I'll ask you, Ms. Mugford, and perhaps you could fill in the blanks or add something to the question. How does one typically find out about the program, make a request, and get into the program, if there is a typical case? I'm interested, and as this is a public session, I'm sure the public is probably interested in that. How does it happen that someone gets into a program, typically?