The file's not dropped until the risk is reduced and professionals are comfortable with where it's at.
Let me give you an example. I'll take 45 seconds. A 14-year-old girl comes into the system, comes through education, a kid who was a straight-A student but is now having trouble, falling asleep in class, hardly attending whereas she never used to miss school. They bring the name—yes, the acute or elevated risk—and the police check the records and they find the same individual face-down drunk in a snowbank. She would have frozen to death if some member of the public hadn't found her.
Social services checks their records. They were in that home 13 times in the last three and a half months. Nobody is talking to each other here.
To make a long story short, a phone call is made and a team—a social worker, a police officer, and a mental health worker—go to the house. They did not want education because she felt embarrassed. That's fine. They go in. What can we do to help? They find out. The mum got into a bad domestic violence relationship the night she was found face-down drunk in the snowbank. Mum had a belt around her neck. She didn't think she would see mum again.
That came in. The police pushed out the criminal component. They'll do that, fair enough. This guy had a significant record. He was a really bad person. They removed the threat. Social services came in and did an emergency intervention order and got some short-term funding. Housing came in and changed the lock on the door. Mum was a full-time student taking post-secondary at SIAST. To make a long story short, the last month and a half she had fallen off.
Education reconnects that. That family that was in the system 16 times within a very short period of time has never been in the system since because we got them what they needed to succeed.