Let me give you that in a visual example that I think probably would help everybody understand. If you take a MacDonald's in Ottawa and a MacDonald's in Japan, basically MacDonald's International runs both of those. The software systems are the same, the cooking order is the same, the “M” is the same, the colours are the same. Everything is the same. The COR is exactly that. What's basically deliverable in each community is the same. The only thing that's different between the MacDonald's in Japan and the MacDonald's in Ottawa is the menu. The menu shows the ability to act local on local problems.
So use the structure of the process, solve the privacy issues, solve all those issues that cause troubles and let the local folks, who are the experts in their community, use the structure to deliver results at that community level. If you keep it that simple, it works all the time.