Thank you very much.
Actually I would have preferred if Chief Chu spoke first because I know he has been looking at some of those things.
Nonetheless, we've been caught up with the whole notion of technology and RMS, the records management system. We use a system called Versadex, which allows us to capture information directly from terminals within police cars. The expectation would be to have the office on the road, as opposed to having our police officers going back to the office.
Mr. Leef, you spoke in regard to—without perhaps mentioning it—performance measures and being able to determine how much time is spent on the administrative functions as opposed to the actual policing functions. I can only speak, of course, for HRP.
We have not gone that deep into the development to determine exactly how much time is spent on particular functions, and part of the reason for that is the nature of policing. As you mentioned, there are so many other things to be done that we don't get a chance to properly measure this.
We find that very often our police officers are becoming more and more frustrated by the sheer mass of information that is being thrown at them. We all looked at e-mail traffic as being a panacea back in the late nineties, when it became more and more mainstream. What we're seeing now is that our police officers are asking that less e-mail messages be sent out.
Unfortunately, I don't have anything specific, but I'll leave it up to the other chiefs to add their input.