Yes, of course, we did. I was just trying to focus on one area we had done some research on to show there are some real efficiencies around management as well.
If I can just pick up on the point before I answer the question, in the U.K. they have a system where the police call up a less costly, more mobile wagon to come and pick up the folks Rod is talking about, and they do the administration and the processing before they get put back on the road for Rod to deal with them again. So there are some other opportunities for having lower-paid individuals doing the work and not having the $93,000-a-year officer spending six, seven, and eight hours in the processing.
To come back to your point about the demand, absolutely, we've looked at the demand side of this one fairly significantly over the last eight years. The problem is it just gets more complicated and more complex.
If I can suggest a recommendation, we actually need to have a model that understands multi-tier policing, that we have the fully qualified, fully functional people doing the work they should be doing and leaving some of the work that Chief Knecht talked about to some folks who are also fully qualified and have the competencies but are at a much lower pay scale. The demand's not going to change. The complexity of the work is not going to change.
I'll give you a very brief example. As soon as the commission on the taser incident in Vancouver airport finished, the training on tasers changed for police all across the country. The commission finished its work, passed this recommendation, and taser training changed. There was no assessment of the amount of effort that training would take, of the cost of the training, or of the potential cost of the requalification on that training.
Currently we requalify in 22 technical skills every year in police services across the country, skills they should have that don't perish or decay that much from year to year.
So, yes, when we look at the demand, there are all sorts of areas we have to look at a little more carefully.