We're clearly talking about modern workforce management practices. There isn't a sector in Canada that doesn't employ competency-based management. This is not something new in policing; it's just not fully implemented in policing across the country.
Chiefs of police generally aren't financial, IT, HR, or communications experts. They're cops who do operational work, and what we find increasingly is that they need to be experts in all of those areas. As Chief Knecht said, they don't yet have the competencies to be good CEOs of major organizations dealing with multi-departmental influences in the community, and that's not good. That has to be fixed.