Yes, that's one of our responsibilities, frankly, as the intermediary on this project. We do a lot of monitoring of what's happening on the ground. We talk to the program participants. Fortunately, we haven't heard much of this, but if they have complaints about the service—if they don't feel they're being treated fairly—we have the responsibility of trying to do something about that, either through the city's department of corrections or the mayor's office, or wherever. That's one of the ways we build in that control.
On June 5th, 2014. See this statement in context.