I think governments should be judged on impact. We've used outcome and goals as measures.
I just spent some time with Jonathan Lewis, who is a wonderful social innovator out of the States, and he funded a number of social ventures that allowed wells to be drilled in, I think, Kenya. They wanted these three wells drilled, and they did that. He said that was the outcome. They got their three wells, but they didn't understand the cultural nuances of that community and nobody used them. The impact would have been getting water to people, but when you put a contract together, they wanted the three wells, and they assumed that part of it.
I think that impact is the important measurement in that, and I think impact is important. Tied into that, I think the last poll I saw said that 70% of Canadians don't believe that we, as elected representatives, understand the issues that are most important to them. That I think has grown about 11% in the last five years. I think these innovations and these collaborative, coordinated, cooperative ventures with the community, with the business community, show us another way of being able to develop that relationship.
The Treasury Board in the United Kingdom ran a policy development model around some of that stuff. I think they found at the end that a small percentage didn't like it because they didn't get the outcome they wanted. The majority of people said they didn't know exactly what they wanted, but they understood why government did what they did. They understood how government worked in that sense. I think that was an important venture in that respect.
I have a submission that I've given to our chief of staff in Victoria, and I'd be happy to share some of that stuff with you as well at some point.