Thank you, Mr. Chair.
I'd first like to thank our witness for appearing before this committee.
My father was a police officer here in metro Toronto. I actually have two sisters who worked for the police as well; one just retired this year from a division in Toronto.
I would first like to thank you for appearing, and also congratulate you on reducing the crime rate in your particular area. This is a good news story for sure.
I just wanted to touch briefly on this. You were talking about performance issues and being able to monitor the performance of individual police officers or people on your force. KPMG indicated that there was a large gap between the highest performers and the lowest performers.
When we talk about performance, are we talking about underutilization of resources or are we talking about individuals who are just not up to speed with what everybody else is doing? I'm wondering if you could expand on that so I can get an idea of exactly what you mean by low performers versus the high-performance officers.