Thank you.
I want to make sure I fully understand. You said that about one third of the responsibility to configure everything appropriately lies with your clients. Does that create a barrier for people, and especially companies that might wish to use your services, by which I mean that the expertise must already exist in the company or the government agency?
Let me explain. Here is the example that comes to mind. I believe that Shared Services Canada has a contract with you. However, according to what we have been seeing in the news for some time, that organization has a quite dismal record in terms of implementing information systems.
Could the potential shortcomings or lack of expertise in a company or government agency limit the ability of a client to do business with you or with any other company comparable to yours?