I would like to suggest that our comments take into account the preliminary steps the department will have to follow if we give it the mandate to implement an electronic system. It will have to assess, among other things, the resources, the equipment, the development costs and the procedures involved.
We all share the desire to modernize services and facilitate work through electronic means. An optimal approach to reach that goal should take into account the necessary elements, costs and procedures that would give the department the means it currently lacks and would enable it to make its electronic services as accessible and efficient as possible.