Okay, thank you very much.
I have a final question.
In your report, it states, “...while departments and agencies had implemented many of the commitments for a number of initiatives, they experienced significant challenges, such as delays in implementation and low adoption rates by users.”
I want to ask to what extent this sort of problem is a common phenomenon when it comes to new programs being introduced. We're talking about Beyond the Border. Your report looks at the implementation of a new approach, a new program.
My instinct is to think that these sorts of issues, challenges, are in fact common. Can you comment on best practices that you've seen when it comes to the implementation of a new program to address initial challenges like this?