It's about recruitment. It's about training. Doing intelligence analysis well is a real professional skill, and it should have a professional career attached to it, which isn't really the case in the Canadian federal government system at the moment, though there have been many efforts in that regard. Training is better; there is some training now. Recruitment is a little more systematic. But it's been a slow process and it's very, very incomplete. Some agencies, I have to say, have been on the outside of those initiatives, and I would put CBSA in that basket.
On October 24th, 2017. See this statement in context.