It doesn't give rise, in my mind, to significant concerns, insofar as that discretionary ability is surrounded by other strong protections in the law, not least the charter, and one hopes that it would be exercised in a common-sense way.
Where it comes back into play, in terms of our conversation, would be, again, in the importance and value of an annual report, which would detail problems of that kind, and the importance of an independent complaints mechanism to handle specific cases.