We have invested various amounts at various stages. However, on a number of occasions, there have been comments to the effect that money, even if it is invested, is not necessarily the answer. I believe that we must focus on the scope and quality of services provided as part of the initiatives available.
The new initiatives, including the three that you mentioned at the end, still require time to implement, apply and evaluate the results. How much time is needed to really assess the quality of the initiative and the expected results, and to see the changes or evolution stemming from those initiatives?