First, thank you for your appreciation for our members, because it means a lot. They're working hard each day in the communities they serve.
Yes, there's absolutely systemic racism. I can give you a couple of examples that we've found over the years.
For example, we have a physical abilities requirement evaluation. It's an obstacle course. There is a six-foot mat, and you have to do a broad jump. When we put the lens on it and reviewed that physical requirements test, evidence told us that the average person can broad-jump their height. Of course, how many six-foot people do we hire? There are people in all different cultures who may not be six feet tall, including a lot of women, who would not be able to get through that type of test.