Thank you for your question.
I've worked as a probation officer and as a parole officer. Clearly, it's absolutely critical to corroborate what the offender says. There were some major shortcomings in this case.
Here's what we mean by collateral contacts. If an offender has a job, we must contact the employer. If the offender is going to visit their family, we must contact the family to corroborate the information. If the offender is in a program, we must follow-up with a psychologist. This is critical. In this case, there were certainly some shortcomings.
We'll develop a template, which will be added to our policy on community supervision, in order to list the specific elements that must be discussed, including the—