In reality, as the program was rolled out, there was, sometimes, an overwhelming of the hotels. In reality, what happened was that there was, at times, a little bit of a wait in between, until the time when the people got into their rooms. That has been a focus of our attention, as I mentioned earlier, and we are working with the Hotel Association of Canada to make sure that these things don't happen again—providing people with food at the proper time—as well as to make sure that all the requirements that the hotels are supposed to provide to the incoming guests are actually taken care of.
As I mentioned earlier, we also do spot checks. We do the calls and contact with the clients who are in the hotels to make sure that the things are in proper shape. We continue to work with the hotels. We continue to work with the incoming passengers by giving them the welcome kit and all the numbers so that if they have any issues, they can connect with the proper contacts. That's what we have been trying to do.
Overall, at this point, we see that the hotels have been able to get the clients in a spot where we don't hear any more of those complaints. Those are the things that we have tried to put in place so that this can be a successful program for the people who are actually going into these government-approved accommodations.