Thank you for your question.
The legislative framework makes me an ombudsman, and as a traditional ombudsman, my authority is limited to making recommendations.
Of course, I have several tools to try to put pressure on the organization that is subject to my oversight, which is Correctional Service of Canada. I certainly have an annual report that is tabled before Parliament. I can issue special reports. I can issue public interest reports. I can go to the media. All of this is to ensure that the assessment by my office and the investigation by my office carry the most appropriate weight.
I will tell you that it is a frustrating business to be an ombudsman. Let's put it this way.