Yes, we definitely can.
I want to address your complaints mechanisms. I think they're very largely inaccessible, especially within the urban spaces. The people who are experiencing, say, police violence or state-enforced violence are very vulnerable people, and many times they have been very dehumanized. There are many trust factors that affect whether they feel that the process they're engaging with will have the result they desire.
Even the complaints mechanisms that exist are probably very inaccessible and very troubling. I think this is an area in which organizations such as friendship centres can help to guide and monitor those processes.