Mr. McCrorie, I'm sorry to interrupt. I don't mean to be rude, but we only have six minutes each to ask questions.
Correct me if I'm wrong, but based on your answer, you did everything you could with the tools that you and your colleagues had at your disposal. However, you also said this:
“If it can be improved, we will improve it.”
Do you have any suggestions? What can be done? I understand what you're saying, I mean, that you've closed 38,000 of the 74,000 cases, but, in your opinion, what can be done to improve the screening process and prevent this from happening again?