I think I told you that I was disappointed with the overall response of the service, and I will leave it at that. There are a few things that are a bit more responsive. I mentioned health care products and stuff. We made some comments about health professionals who work for the service needing to be a bit aware of some of the cultural issues. They've responded quite appropriately and proactively, so I don't want to miss out on the opportunity to praise when the responses are constructive and meaningful.
On February 10th, 2023. See this statement in context.